Corrections and complaints
We would rather be corrected than be wrong.
We check every story before it is published, but no publication gets everything right. If you believe we have published something inaccurate, we genuinely want to know.
How to tell us
Write to [email protected] with the story name and what you believe is wrong. If you can point us to a source, even better.
What we do
We look into every report. If we have made an error, we fix it promptly and add a note to the story saying what was changed and when. If the error went out in our newsletter, we correct it in the next issue.
Complaints
If your concern is about fairness rather than fact, for example how a person, community or organisation has been represented, the editor reads and answers those personally. We aim to respond within a week.